Questions / AnswersAbout Petit FutéWho is le Petit Futé?
Petit Futé is the editor of city guides and tourist guides and travel for 35 years. Petit Futé covers more than 500 destinations in France and worldwide, including 100 exclusive destinations. In 2012, over 3 million tourists chose Le Petit Futé to organize their stay.
> To learn more about the companyFrom where are the addresses on the Petit Futé website come from?
Two types of addresses are referenced on the site of Petit Futé.
The addresses that are tested by our editors: you will easily recognize them because they have the Petit Futé logo and have an opinion of Petit Futé. These addresses are the ones that are displayed first, when using the search engine.
Addresses suggested by Internet users or professionals: they are clearly identified by the message "suggestion - no opinion from Petit Futé".
You will thus discover other addresses but these are without the guarantees of Petit Futé. Judge by yourself and don't forget to share your experience!Who drafts the notices of Petit Futé?
Petit Futé notices are prepared by our team of editors. They are more than 400 permanently on the ground in France and around the world and are responsible to select and test addresses. They are the authors of own-living on-site who know their town, their region and their country really well.Why Petit Futé requests the opinion of Internet users?
For a long time, our readers do share their discoveries and experiences and thus contribute to enrich and refresh the information gathered by our editors.
The service provided by a place can evolve between two visits of our editors and this is the reason why we allow members to give their opinion in real time in order to guide our visitors as well as possible. For the notices to be useful, they are all subject to moderation prior to publication.How to find or to look for an establishment?
To make your search, you can use the present search engine of addresses on the homepage of the site or go through the general present search engine on all the pages of the site at the top in the middle.Can I send an address to a friend?
Feel free to share your tips with your friends. On each hotel listing a link allows you to share this address with one or more of your friends. You simply type in their e-mail address. You can accompany the invitation to explore the establishment with a customized message.Make a comment, suggest an addressWhy should I give my opinion on the Petit Futé website?
For a long time, our readers do share their discoveries and experiences and thus contribute to enrich and refresh the information gathered by our Petit Futé editors on the field in France and in the world.
The service provided by a place can change between two visits of our editors and this is the reason why we allow members to give their opinion in real time to give the best guide to our visitors.
You have been delighted by an address? You have been disappointed? Tell us about your experiences.How to give my opinion?
You have been delighted or disappointed by an establishment? Find the index form of the establishment or the place and give your opinion.How to evaluate an establishment, a place?
Once on the index form of the establishment you want to note, you can click on "give your opinion".
You will then give a score to the establishment, to the least good (one star) to the best (5 stars). Then write your opinion (50 characters minimum) giving the most accurate arguments to inform readers.
Your opinion will be moderated before publication.My opinion was not published
To be published, any opinion must be validated by our moderator. Our selection criteria are the following: an opinion must be argued; make more than 50 characters and be in compliance with common decency and in the conditions of use. Le Petit Futé reserves the right to refuse unsuitable notices.
The address for which I am looking is untraceable, what to do? If you can't find an address, it is perhaps because it is not yet referenced on the Petit Futé website! You can suggest it to us using the form provided for this purpose. This service is for members only.How to suggest an address?
To enter an address, you need to be a member. You can suggest an address by clicking on the button provided at the bottom of each form of an establishment or from your member area by clicking on the link "suggest a place, an establishment".What type of address I may suggest?
You can suggest any type of addresses (shopping, restaurant, hotel etc.). During the creation of the index of establishment you will be asked to place it in a category. Be as precise as possible to allow us to treat it as soon as possible. Before you suggest an establishment, make sure it is not already referenced on the site.How to suggest changes to an establishment that I know?
If you have found errors on the index form of an establishment that you know, you can suggest changes from the link "Edit". They will be processed by our services.My suggestion was not retained
If you notice that there are two index forms for the same establishment, please feel free to inform us via the contact form .Why do some establishment forms have a plate Petit Futé and not others?
The presence of the plate Petit Futé distinguished addresses tested by our editors and the addresses suggested by members of the community Petit Futé or by professionals.MembersWhy become a member?
By becoming a member, you can enjoy many services. You can:
How to become a Member?
- - Publish notices on places you know
- - Suggest new places, good plans
- - Navigate faster by saving your favorites (a destination, an address, a member) in your space
Simply create an account to become a member. Click on "register" on the toolbar menu or on the "create an account" button present on many pages of the site on the right side.How to win prizes?
To participate in the raffle, you must have written at least a notice during the period of the contest. Your notice must have been published. You are automatically subscribed to the draw as soon as your first review is posted.How do I invite my friends to discover the Petit Futé community?
In the "community" section and in your member area a link allows you to send an invitation to your friends to join the Petit Futé community.My personal sectionWhy is the validity of my e-mail address important?
Your email address is the only way we have to contact you, so it is very important that this is a valid and personal address. If you have lost your password, we will use this email address to send you a new one. We may also need to contact you by e-mail if you win a prize in our contest.How do I change my email address?
In your personal section, in the tab "account", enter your email address in the provided fields. Don't forget to validate the changes by clicking the button at the bottom of page.I have forgotten or lost my password, what do I do?
In the login form, click on the link "forgot password?" and enter your e-mail address. An email will be sent to you with a new password to enable you to sign in to your account. You can later change it.How do I change my password?
In your personal section, in the tab "account", enter your current password and the new password in the provided fields. Don't forget to validate the changes by clicking the button at the bottom of page.How do I change my avatar?
You can choose an avatar among 15 proposed in the profile tab of your personal section.How do I change my city?
You can change your city in the profile tab in your personal section.How to change an opinion that I wrote?
All notices you have written are saved in your personal section. You edit them if you want.How to unsubscribe from the newsletter?
You can unsubscribe in the tab "account" of your personal section or via the unsubscribe link present in each newsletter that is sent to you.How to disable my account?
To disable your account Petit Futé click "deactivate my account" in the tab "account" of your personal section. Your profile will be deleted, but what you have written and your suggestions will remain visible to users. Do not hesitate to tell us the reasons for your departure and comments by writing to us